Hard Drive Clicking or Grinding? What to Do (and Not Do)
Hard drive clicking or grinding? Turn it off now. What the noise means, what not to try, and how data recovery works for Hilton Head and Bluffton customers.
Computer repair on Hilton Head Island
Desktops, laptops and Macs diagnosed and fixed for the businesses we look after, by the same local team that has been doing it on the island for more than fifteen years. Repair is part of our managed IT service.
What we fix
Laptop repair
Screens, keyboards, batteries, charging ports, hinges and overheating.
Mac repair
MacBooks and iMacs: slowdowns, startup problems, storage and data.
Virus removal
Malware, pop-ups, browser hijacks and fake "support" scams cleaned out.
Hard drive & data recovery
Clicking drives, deleted files, computers that won't boot.
Hardware & upgrades
Motherboards, graphics cards, power supplies, SSD and memory upgrades.
Remote support
Software problems fixed over a secure connection while you watch.
How a repair works
Call us
Describe what's happening. Some problems we can solve right there, or over a remote session.
Diagnose
We find the actual cause, not just the symptom, and protect your data first.
Quote
You hear what's wrong, the price and whether a repair makes sense versus replacing. Nothing happens without your OK.
Fix and hand back
We repair, test, and explain what we did and how to avoid a repeat.
Find out what we'd fix first
A free assessment looks at your computers, network, email and backups, and tells you plainly what needs attention.
Common problems we see every week
- "It's gotten so slow." Usually an old spinning hard drive, a full disk or years of startup clutter. An SSD upgrade often makes an older computer feel new.
- Blue screens, freezing, or restarting on its own.
- Won't turn on, won't charge, or turns on with a black screen.
- A pop-up says you're infected and to call a number. Don't. Call us instead. See virus removal.
- Clicking or grinding noises. Turn it off now and read what to do next.
- Moving everything from an old computer to a new one, including email, files, passwords and printers.
- Printers and scanners that stopped working after an update.
Repair is part of our managed IT service. We repair computers for businesses on a managed IT plan, and we no longer take one-off repairs for home users. Clients: call (843) 422-2201 and we'll fix it over a remote session or on site.
Repairs for the offices we look after
Repair used to be most of what we did. Today it's part of managed IT: with monitoring on every computer, failing drives and overheating show up on our screen before they become a lost day, and when something does break, the fix is already covered by the team that knows your setup.
Questions we get
Do you still repair computers for home users?
No. Computer repair is now a service for businesses on our managed IT plans, so it's handled as part of looking after your office.
How long will it take?
Many software problems are fixed the same day. Repairs that need parts depend on how fast the part arrives; we'll give you an honest estimate up front.
Will I lose my files?
We protect your data before doing anything that could affect it. If the drive itself is failing, we'll talk about data recovery first.
Do you fix Macs?
Yes. See our Mac repair page. If your Mac is still under Apple warranty or AppleCare, we'll tell you so you can use it first.
Related services
Laptop repair
Laptops take a beating: dropped bags, spilled coffee, sand, humidity and years of being carried around.
Virus removal
For the businesses we look after, we remove viruses, spyware, adware and rootkits, not just disable them.
Hard drive & data recovery
Deleted the wrong folder?
Bluffton, SC
Bluffton has grown fast, and so have its offices.
Related reading
Tell us what's going on.
Call, or send a few lines about your business or your computer. You'll hear back from a person who can actually fix it.
