What Does a Managed IT Provider Do for a Small Office?
What a managed IT provider handles for a small office: monitoring, patching, security, backups and help desk, plus what to ask any MSP before you sign.
Security that fits a small office, watched by people who know it
Attackers go after small businesses because they're easier, not because they're interesting. We harden the ordinary things that get exploited, then watch for the rest.
What we put in place
Managed endpoint protection
An enterprise-class security platform on every computer, watching behavior rather than just matching known viruses, and able to kill and roll back an attack. Alerts come to us, and we look at every one.
Multi-factor sign-in
On email, remote access and anything else that matters. Stolen passwords are the most common way in; MFA closes most of that door.
Email filtering
Phishing, fake invoices and malicious attachments stopped before they reach an inbox, and Microsoft 365 configured with security defaults that are actually on.
Patching
Windows, macOS and the common apps attackers target, kept current on a schedule instead of whenever someone clicks "remind me later".
Least-privilege accounts
Staff don't run as administrators, former employees are switched off on their last day, and shared logins get replaced.
Staff awareness
Short, practical guidance on what a phishing email, a fake support call or a gift-card scam looks like, so your team is a layer of defense rather than the weak spot.
And a plan for the bad day
No setup is perfect, so we plan for recovery as seriously as prevention. That means backups that ransomware can't reach, documentation of where everything lives, and a clear first-hour plan: who to call, what to disconnect, and how to get the business running again.
Think you've been hit right now? Disconnect the affected computer from the network (unplug the cable or turn off Wi-Fi), don't log into anything else from it, and call us at (843) 422-2201.
Find out what we'd fix first
A free assessment looks at your computers, network, email and backups, and tells you plainly what needs attention.
Insurance, clients and compliance
Cyber insurance applications and client security questionnaires increasingly ask about MFA, endpoint protection, backups and training. We'll help you answer them honestly and close the gaps they turn up. For medical, legal and financial offices, we work alongside your compliance requirements and document what's in place.
Questions we get
Isn't regular antivirus enough?
Not anymore. Modern attacks often use stolen passwords and legitimate tools that antivirus doesn't flag. Endpoint protection that watches behavior, plus MFA, email filtering and backups, covers far more.
We're tiny. Would anyone really target us?
Most attacks are automated and indiscriminate: they hit whoever has a weak password or an unpatched computer. Small offices are hit precisely because they tend to have fewer defenses.
Can you help with a cyber insurance questionnaire?
Yes. We'll go through it with you, tell you what's true today, and fix what needs fixing before you sign.
Related services
Managed IT services
We monitor, patch, secure and back up your computers and network, answer your team's questions, and fix things before they turn into a lost day.
Backup & disaster recovery
A backup nobody has tested is a hope, not a plan.
Microsoft 365 & email
Email on your own domain, files in OneDrive and SharePoint, Teams that people actually use, and the security settings that should have been on from the start.
Virus removal
For the businesses we look after, we remove viruses, spyware, adware and rootkits, not just disable them.
Related reading
Small Business Backup Solutions: A 3-2-1 Plan You'll Keep
Backup solutions for small business that hold up: the 3-2-1 rule, why sync isn't backup, Microsoft 365, ransomware, test restores and hurricane evacuations.
Is It a Virus or Is Your Computer Just Running Slow?
Is your computer running slow or infected? How to tell normal slowdowns from malware, spot fake virus pop-ups, and what to do right away if you're hacked.
Tell us what's going on.
Call, or send a few lines about your business or your computer. You'll hear back from a person who can actually fix it.
