What Does a Managed IT Provider Do for a Small Office?
What a managed IT provider handles for a small office: monitoring, patching, security, backups and help desk, plus what to ask any MSP before you sign.
Microsoft 365 and business email, set up right and kept that way
Email on your own domain, files in OneDrive and SharePoint, Teams that people actually use, and the security settings that should have been on from the start.
What we handle
New tenants and migrations
from Gmail, GoDaddy email, an old Exchange server or personal accounts, with mail, calendars and contacts moved over.
Licensing
: the right plan for each person, so you're not paying for features nobody uses.
Shared mailboxes and calendars
for info@, billing@ and front-desk scheduling.
OneDrive, SharePoint and Teams
organized so files have one home and permissions make sense.
Security baselines
: MFA, blocked legacy sign-ins, alerting on risky logins, and mail authentication (SPF, DKIM, DMARC) so your email lands in inboxes and can't be easily spoofed.
People coming and going
: accounts created and shut off, mailboxes kept or forwarded, licenses reclaimed.
Backup
of email and of your SharePoint and OneDrive data with Dropsuite and NinjaOne, because Microsoft's job is uptime, not restoring the folder someone deleted in March. See backup.
Already on Google Workspace?
That's fine. We support Workspace too, and we'll only suggest moving if there's a real reason for your business.
Questions we get
Can you move our email without losing anything?
Yes. We plan the cutover, copy mail, calendars and contacts, and switch delivery over at a quiet time so nothing is lost in between.
Do we need Microsoft 365 backup?
We recommend it. Retention in Microsoft 365 is limited and not designed for restoring mistakes or ransomware damage months later. We back up email, SharePoint and OneDrive with Dropsuite and NinjaOne.
Related services
Managed IT services
We monitor, patch, secure and back up your computers and network, answer your team's questions, and fix things before they turn into a lost day.
Google Workspace
Gmail on your own domain, shared drives and calendars that make sense, and the security settings that should have been on from the start, looked after by the same local team that looks after your computers.
Cybersecurity
Attackers go after small businesses because they're easier, not because they're interesting.
Backup & disaster recovery
A backup nobody has tested is a hope, not a plan.
Related reading
Tell us what's going on.
Call, or send a few lines about your business or your computer. You'll hear back from a person who can actually fix it.
